Philosophy
The Olympia Companies have owned and operated hotels for over 50 years. With a portfolio of properties nationwide, Olympia Hotel Management operates a wide range of property types from small budget hotels to 4-Diamond boutique independent properties. Olympia has established a niche in campus hospitality serving some of the nation's most prestigious institutions of higher learning.
Olympia's diverse portfolio of hotels demonstrates our ability to develop and manage hotels that celebrate the unique attributes of each setting with distinctive, upscale hotels. We apply this mindset to each asset we manage.
Olympia has earned a wide range of accolades in performance and sustainability from the likes of Travel + Leisure, Conde Nast, Forbes Traveler, and Wine Spectator in addition to numerous franchise awards for total quality and top leadership.
Our Approach
Attention to Service
Our approach to ownership service is every bit as intense as our dedication to quality guest service and employee satisfaction. In our eyes, owners, guests, and employees are our clients. The needs and expectations of each deserve our best efforts. We customize our services to owners' needs by listening carefully to their individual objectives for each property. We proceed with a performance plan tailored to achieve those goals.
Performance
Our fundamental approach is to develop property-specific operating programs that maximize value. Ultimately, we understand that we will be measured by our performance. At Olympia Hotel Management, we know how to craft product and service plans that maximize each hotel’s unique position in its marketplace. Our clients rely on us for expertise in sales, marketing, operations, finance and human resources. We’ll bring you proven solutions that generate efficiencies and maximize profitability while always ensuring exceptional guest services.
Excellence
We expect excellence from ourselves, both from the property teams at each hotel and the supporting team at Olympia's Home Office. We achieve that excellence through the Values that guide our daily activities and priorities: Concern for Others, Fun, Trust, Accountability, and Continuous Improvement. We constantly seek out ways to improve ourselves and the services we deliver.
Our Values are at the Center of Everything We Do
Our values guide our interactions at every level of execution. We constantly challenge ourselves to 'Live the Values' in decision making, communication, and behavior.
FUN - We create an environment where we enjoy our work and each other.
CONCERN FOR OTHERS - We show compassion, empathy, and respect for people.
TRUST - We act in the best interest of others, building a culture of integrity.
ACCOUNTABILITY - We accept responsibility for our own actions and for the actions of our team.
CONTINUOUS IMPROVEMENT - We constantly seek out ways to improve ourselves and the services we deliver.
Franchise Leadership in Quality & Performance
The Olympia portfolio includes 'best in brand' hotels among all of the major franchise systems. We leverage the distinctive elements of these projects to achieve RevPAR premiums and market leadership, increasing asset reputation and long-term value. Hotels managed by Olympia are multiple winners of prestigious franchise leadership awards such as Hilton Garden Inn's Connie Award, Hampton Inn's Lighthouse Award, Hyatt Place's Hotel of the Year Award, and Intercontinental Hotel Group's Torchbearer Award to name a few. Several Olympia professionals have been recognized as brand leaders in the roles of General Manager and Director of Sales.
We know our way around campus.
Our clients include some of America's most prestigious colleges and universities. We also operate privately-owned hotels dedicated to serving institutions such as Duke University, Florida State University, and University of Chicago. We focus on tapping into the diverse pockets of demand that exist within the campus community. Inspired by the energy and educational milieu of each campus, Olympia leverages culture and heritage to drive creative storytelling and an authentic guest experience. Every institution is different and distinct, so we take a tailored approach to each engagement.
"Sophy’s developers, Olympia Hotel Management, also run the nonprofit and similarly art-filled Alfond Inn in Winter Park, Florida proving they have an affinity for campus audiences."
Food & Beverage
Olympia operates distinctive independent hotels, so we understand that food & beverage operation is a critical component of the hotel experience and brand story - both internally and for the community at large. We know how to create integrated and authentic concepts that advance hotel positioning and are communicated with strategic public relations campaigns. Olympia guides the entire process from branding and graphic development, to interior design and ultimately culinary direction and cost control. Olympia's food & beverage concepts include award-winning destination restaurants, rooftop bars, and upscale casual neighborhood favorites. Our restaurant group routinely earns accolades from James Beard Foundation, Wine Spectator, Conde Nast, and Travel + Leisure.
Services
Our tenured staff is able to deliver the highest level of guest services while supporting each hotel's unique needs and prioritizing financial performance. We give particular attention to sales and marketing and revenue management. Olympia delivers a complete program for driving topline results. The core of the Olympia sales culture is to develop distinguished, highly-effective salespeople at the property.
In addition to creating strong revenue performance, we maximize the effectiveness of the hotel operation in:
- Accounting and financial reporting
- Human resources
- Food & beverage management
- Risk management
- Branding & design
Olympia Hotel Management can also assist you with:
- Asset management
- Energy management
- Purchasing
- Pre-opening services
- Preventative maintenance
- Restaurant, Spa, and Golf Management
Olympia Hotel Management brings over 50 years of experience in delivering great hotel experiences and exceptional hotel performance.
Our approach to ownership service is every bit as intense as our dedication to excellent guest service and employee satisfaction. In addition to providing a comprehensive platform for each facet of hotel operation, we customize our services to owners' needs by listening carefully to their specific objectives for each property. We proceed with a performance plan tailored to achieve those goals.
Hotels managed by Olympia are multiple winners of prestigious franchise leadership awards such at Hilton Garden Inn's Connie Award, Hampton Inn's Lighthouse Award, Hyatt Place's Hotel of the Year Award and Intercontinental Hotel Group's Torchbearer Award. Several Olympia professionals have been recognized as brand leaders in the roles of General Manager and Director of Sales. Our collection of independent hotels is recognized annually in travel publications such as Travel + Leisure and Condé Nast.